Home- Datatel Communications Ltd is a
privately owned company with
extensive experience within the voice and data communications
industry.
Our objective is to provide the most cost effective communications
solution to our customers, based upon the individual business
needs. Our staff are trained to construct proposals with a truly
independent view, looking at all feasible solutions.
Although we are truly independent, Datatel will only recommend
best in class products from leading manufacturers.
Telephony- Communication now means much more
than making and taking calls.
It is now possible to access and share voice, fax, video and data
through solutions that create a synergy between voice and data networks
The PC and the telephone are probably the two most important pieces
of equipment required to operate a successful organisation and the two
are becoming more and more integrated - from dialling from address
books to fully blown CTI solutions. Datatel has experience of setting
up
call centres and telephone answering bureau's, utilising facilities such
as screen 'popping' to 'power dialling'.
We also specialise in inter-site hosting within organisations and can
set up both VOIP and lease cost routing for this purpose.
Infrastructure- Datatel provides a project
managed and quality assured cabling
solution that uses only the highest performance systems, and
is designed to grow with your business
If you are a growing business that needs to upgrade your existing
cabling infrastructure then you could benefit from (Cat5e / Cat6e).
It is ideal if you need to add more equipment to your network and
increase the numbers of users. You could also benefit if you are
considering networking your voice and data equipment for the first
time or if you are about to relocate offices.
We can support all ISDN, computer and voice applications, and
most video applications, in one system. A Datatel solution can grow
with your business and adapt to meet your future requirements.
Sockets can be installed at as many points as you might need, giving
you the freedom to move people and add new equipment whenever
you want, with little disruption and without the need for specialist
expertise or additional expense.
Audio/ Visual- Datatel offer a full range
of audio visual products and solutions.
Be it a single projector or a full digital office environment we can
help you maximise your budget.
With over 20 years experience our engineers offer a high quality
level of service and customer satisfaction. With many proven
skills in both the IT and AV industry, Datatel are in a unique position
to integrate both areas.
We can also offer sattelite and terrestrial television installations
with multiple screen distribution throughout your workplace, and
have the skills and resources needed to supply and install a complete
package including the latest plasma screens and projectors.
Services- Our communications consultants
are able to evaluate users current
systems set-up, determine any problem areas, opportunities to exploit
new technology for competitive advantage and propose solutions
around these.
Datatel will evaluate and provide you with a report of all your
communications equipment and services along with all ongoing costs -
Maintenance or Rental. From this report we can evaluate the feasibility
of any upgrades or changes. It is often the case that companies are
using equipment that is at capacity, there are exchange lines installed
.
that are not used or unnecessary.
All systems Datatel provide enable voice and data traffic to route via
a single unit, thus keeping maintenance costs to a minimum. We are able
to recommend alternate carriers to BT for any national or international
traffic you may have in order to explore the potential for savings on
call
charges.
From conception to installation we're with you all the way.
We can assess your infrastructure and provide the right products
and installation services to maximise the performance of your
network and ensure your project is completed on time and on budget.
We provide the media infrastructure that connects your various
networks, servers, personal computers, phone systems, video
surveillance equipment or other communication devices throughout
a building, Local Area Network, or a Wide Area Network. Whether
you are adding a single workstation, networking a few stand-alone PC’s
or implementing a building wide network...we’ll get you connected.
Our in-house design staff can also provide you with an entire data
centre, housing your telephone system, office servers and data storage,
patch panels and all internal/ external connections to suit your
specific size or location.
Support- As a company DataTel employ numerous
service engineers that
cover the whole country. We are dedicated to offering a first
class service to all customers. Contracts are available from a
4 hour response - Mon - Fri, right up to 24 hours a day 365 days
of the year. Remember your first port of call is always Datatel as
we are set up for remote diagnostics and reprogramming.
Not only do we maintain the Avaya group of products, but also the
older 'Alchemy' units, making us unique in the services we provide.
Datatel Communications has established a unique reputation in the
industry based upon two key criteria:
>Providing communications solutions that truly meet or exceed
customer expectation.
>Providing professional and friendly after sales support to all of
our customers.
Contact Us- Datatel works from a modern,
well equiped
premises in Hampshire, and is close to both international airports
and motorways. On site demonstration facilities also enable pre-
delivery equipment viewing to be carried out and we have a fully
equiped AV demo room.
Datatel Ltd
Blacknest House,
Blacknest Ind Est,
Blacknest,
Alton,
Hampshire.
GU34 4PX
Tel: 0870 1666776
Fax: 0870 7775208
Mail: info@datatel.co.uk
